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Over the previous few decades, Komatsu has developed to become a international giant due to their strength and competence within the diverse fields of logistics, excavating, construction and mining. Utilizing innovative designs and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has grown tremendously. Using contemporary design approaches and superior manufacturing capabilities, Komatsu has distinguished themselves through the fabrication of reliable and durable forklifts that buyers from around the planet have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the growing need for its goods in the North American market. To better costs and efficiencies, a state-of-the-art plant was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Remaining one of the primary suppliers and makers of durable and innovative forklifts these days, Komatsu Forklift U.S.A., Inc continues to meet their customers’ desires worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s happy customers along with their North American consumers.
Following years of providing consumer service and maintaining rapport, Komatsu Forklift recognizes that meeting the customers’ wishes is paramount. All original product improvement at Komatsu begins first with the client. By welcoming participation and opinions, they are able to ascertain client wishes and expectations then cultivate innovative creations and then build to exceed Komatsu Engineering Principles. Assuring customers that quality is premeditated from the start and continued throughout the production, service and product sales processes, allows Komatsu to end up with a first-class product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty equipment, forklifts and construction equipment. Their design expertise assures that each piece of equipment will last in even the toughest functions and environments. Adherence to strict engineering standards permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict internal quality standards all contribute to superior forklift products. Komatsu Engineering Standards translate the current and innovative expertise used in advanced mining and construction equipment into world class equipment.
The contemporary facility in Covington, Georgia has all the needed requirements for full scale production. This facility can take unprocessed steel and manipulate it by preparing, welding, and fabricating it. When assembled and painted the forklifts are ready to leave the facility and enter the market. Maintaining quality control throughout the duration of the manufacturing process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that a product is only as worthy as the individuals who support it and sell it, their dealers make all the difference. Komatsu Forklift boasts an exceptional network of company dealers and independent dealers who are working hard to outdo expectations. Specialized in all elements from sales, service or operating education, or aftermarket support, their diverse association of knowledgeable and capable professionals are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM components on-hand to provide the necessary service required to keep customers’ operations running effortlessly. Computerized, real-time access with next day delivery from their highly automated circulation hub is an alternative option. The web-based K-Link system assists sellers with on-line parts management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they acknowledge that their world-class businesses depend on Komatsu lift trucks in their daily operations. So Komatsu focuses their attention on their nationwide account clients allowing them to gain from a unique relationship that facilitates them customize their relationship in order to enhance customer productivity and profits. Komatsu national account consumers have access to on-line components and operations support system and a wide-ranging fleet management program, providing the ability for Komatsu to be their total solution for any forklift worries.
The resourceful and reliable staff members at Komatsu Forklift U.S.A., are dedicated to offering outstanding customer support no matter if it arrives in the form of instruction, product sales, aftermarket support, and longterm maintenance. They want to make certain that the client support offered will help their customers satisfy or exceed their business goals while establishing strong working relationships in the process. Komatsu strives to identify with each of their customers’ distinctive ways of doing business and enjoys working together to develop a plan to best insure their ongoing success.
